FREIGHT LOGISTICS VIRTUAL ASSISTANT
Globalization of markets has made logistics more intricate. Every business needs to handle numerous tasks, from inventory management to order tracking, from communication with suppliers to deliveries and much more. This entire process can be difficult and exhausting. Hiring a logistics V.A. is a smart choice to get the right support and develop business without hassle. Your logistics virtual assistant will be a remote professional, with extensive experience in managerial logistics, eager to help you out with various tasks and keep the logistics machinery running smoothly. Deluxe multiservices has decades of experience in import and export shipments, with a particular focus on the USA market. Our logistics virtual assistant manages with success both ocean and airfreight cargos, helping you out through the whole process from the beginning till the end.Furthermore, we also have experience in international movings of personal effects, being able to support private individuals in this process.
General tasks and duties of the logistics process:
Making sure where your shipments are at any moment is a paramount need for every business. Logistics V.A. can track your shipments and provide real- time updates to clients as well as to company management.
V.A. are used to work with a large scale of shipments every day. To ensure smooth operations they submit detailed and customized report for each client, which allow data to be analyzed in timely manner and act promptly if any issue should arise. Reports are also useful to identify areas of improvement and to enhance efficiency.
Your V.A. knows exactly that communication is a key factor in logistics. Considering that, logistics V.A. are trained to manage emails, ensuring that important messages are delivered with no delays and granting a quick and smooth workflow among all different parties and stakeholders.
Logistics V.A. are experienced in managing different kind of clients and suppliers. They can help finding more suitable providers, search for warehouses, schedule deliveries, negotiate terms, and handle any issues that may arise during the logistics process.
Import/export documentation can be sometimes tedious. Your virtual assistant can prepare import and export documentation for you and make sure it is properly delivered to carriers, customs brokers and remaining parties. Among the documentation, for example, we collect commercial invoices and packing lists for customs' purposes, we preparare bill of ladings, delivery orders and much more.
A logistics V.A. will collaborate with you understanding your needs, consequently identifying inefficiencies, and recommending improvements.
Everybody who is working in logistics understands it can be very unpredictable. Our logistics V.A. are problem-solvers, and they are able to find solutions to minimize the impact of delays and issues that may arise. They can also handle claims with professionalism and timeliness.
Come onboard with us, our logistics VA. will streamline your business processes, handling critical tasks and providing high-quality support to your team.
Specific tasks your logistics virtual assistant can do for you:
Cargo tracking and tracing
International movings
Export bookings
BL preparation
Collecting commercial invoices and packing list for customs' purposes
Inland freight transportation dispatchment and arrangement
Local truckers finder and onboarding (preferred USA trucking)
Warehouse research
Specialized freight FLC (Dry, Reefer, IMO and OOG) LCL and LTL shipments
Load and freight coordination
Freight customer service support
Customized reports
Delivery order preparation
Coordination with suppliers, clients, and logistics partners
Timely payments to suppliers/logistics partners/3PL, and warehouses
Rates negotiation
Arrival notice reception, analysis and forwarding
Coordination with suppliers, clients, and logistics partners
Data entry
Managing emails and correspondence
Import/export management
Managing delays, claims and disruptions
Monitoring rail transportation
FAQ
A logistics virtual assistant is a remote professional, who is well trained to manage various logistics tasks. This professional usually has several years of logistics experience and he is well-versed in supply chain management. His duties cover a broad spectrum of activities aimed at ensuring the smooth flow of products and processes.
A logistics assistant provides administrative support to the logistics, shipping, or transportation departments of a company. You can use their help in coordinating daily operations. Some of their duties may include, for example, handling incoming shipments, documenting inventory, and resolving customer service issues.
Of course, you can, and it is very convenient too. You can have a remote professional taking care of specific logistics task, granting your processes run smooth. Remote logistics professionals can develop transportation capacity strategies and contingency plans to meet service expectations with cost-effective solutions. Plus, they can oversee for you the management of air, ocean, and ground negotiations.
Since globalization have brought different people and countries together, languages are considered especially important in logistics. Our logistics virtual assistants have a good knowledge of English and Spanish, both spoken and written. These 2 languages themselves already cover great part of Mondial population. As a plus, they also have a good knowledge of Italian, extremely useful for export and import shipments from that specific country.
Our logistics virtual assistants work principally in the American and European time zones. With some exceptions, we can eventually accommodate also different time zones from the ones indicated.
In today’s fast-paced business landscape, companies across various industries are turning to outsourcing as a strategic approach to stream-line operations, enhance efficiency, and drive growth. Outsourcing your logistic virtual assistant allows you to get a professional on demand, able to solve problems, assist customers with efficiency and knowledge, enhancing your business to success.
